One intelligent front office across the places customers contact your business.
Phone is the current primary channel, with SMS and additional messaging channels on the way. As channels become available, they are designed to share the same intelligence, customer context, and handoff model.
Meet customers where they already reach out
Each channel is powered by the same front office, so the experience stays consistent no matter how someone contacts you.
Phone
AI answers calls, greets callers, captures details, and routes to your team.
SMS
Planned inbound text conversations for capturing and moving leads forward.
Instagram DMs
Respond to direct messages and capture new inquiries as they arrive.
Facebook Messenger
Keep Messenger conversations answered, captured, and organized.
Meet customers on WhatsApp with the same intelligent front office.
More channels ahead
Built to grow with how your customers reach out over time.
How to read channel availability
We label every channel clearly so you always know what's live, what's in beta, and what's on the way.
Available
Live and ready to use today. Set it up and go.
Beta
Rolling out gradually while we refine the experience.
Coming soon
On the roadmap and not yet available to use.
One conversation, wherever it goes next
As messaging channels become available, LeadCaptain is designed to carry customer context from one channel to the next.
The same context follows the customer from one channel to the next — no repeating themselves, no dropped details.
Every channel shares one view of the customer
Because all channels run on the same front office, details captured in one place are available everywhere — so conversations stay consistent and informed.
- One customer record across every channel
- Details captured once, available everywhere
- Consistent answers no matter how someone reaches out
- Follow-up that picks up where the last conversation left off
Smart on its own, seamless with your team
LeadCaptain handles conversations across channels and knows when to bring in a person — so customers get fast answers and your team steps in when it matters.
Explore each channel
Explore current and upcoming LeadCaptain communication channels.
Give customers one front office across every channel
Start free and set up the channels you use today — with more on the way as your customers reach out in new places.
LeadCaptain · Your AI front office