SMS · Coming Soon

Turn text messages into conversations that move leads forward.

LeadCaptain replies to inbound texts, answers common questions, captures lead details, and keeps the thread moving — then hands off to your team when a person is needed.

SMS is coming soon. We're preparing the experience and compliance controls before making it available to customers.

Coming soon
What it does

Every text answered, every lead captured

Inbound texts are where a lot of customers start. LeadCaptain keeps those conversations responsive and organized.

Answers inbound texts

Replies to incoming messages and keeps the conversation going.

Captures leads

Collects names, reasons, and details from the thread automatically.

Understands context

Remembers what was said so replies stay relevant and helpful.

Hands off to people

Brings your team in with full context when a person is needed.

Product preview

Helpful replies that keep the thread moving

LeadCaptain answers questions, gathers what it needs, and points the conversation toward a clear next step — all over text.

  • Fast, on-brand replies to inbound texts
  • Details captured without a back-and-forth
  • A clear next step for your team to act on
Inbound text
SMS
Hi, do you do same-week appointments?
We often can! What service do you need, and what's your zip code?
Water heater install, 94110.
Great — you're in our service area. Can I get your name to set up a quote?
Lead workflow

From first text to a lead your team can act on

A consistent flow that captures the details and keeps momentum without dropping the conversation.

01

Text arrives

An inbound message comes in and gets a fast, relevant reply.

02

Understand & answer

LeadCaptain answers questions and asks what it needs to help.

03

Capture the lead

It saves the contact, reason, and details from the thread.

04

Move it forward

It sets a next step or hands off to your team with context.

Automation & handoff

Automated where it helps, human when it matters

Follow-up workflows keep conversations from going cold, and your team can jump in at any point with everything already in context.

  • Follow-up workflows for leads that need a nudge
  • Messaging controls you configure for your business
  • One-tap human takeover whenever you want it
  • Full thread context passed to your team
Conversation controls
Auto-reply to new texts On
Follow-up if no response After 1 day
Handoff on pricing questions To sales
Quiet hours 9pm – 8am
Responsible messaging

Built for messaging your customers actually welcome

Text messaging works best when people have opted in and can easily opt out. LeadCaptain is designed to support responsible business messaging — this is a plain-language overview, not legal advice.

Opt-in consent

Message customers who have agreed to hear from your business.

Reply STOP to opt out

Customers can text STOP anytime to stop receiving messages.

Reply HELP for help

Customers can text HELP to get support and more information.

Rates & responsibility

Message and data rates may apply. Businesses are responsible for having consent to message their contacts.

FAQ

SMS, explained

Common questions about the upcoming LeadCaptain SMS experience.

Not yet. SMS is coming soon. We are preparing the customer experience and required messaging controls before making it available.

It replies to incoming messages, answers common questions, captures lead details from the thread, and keeps the conversation moving — handing off to your team when a person is needed.

Yes. You can set rules for when to hand off, and your team can step into any conversation with the full thread already in context.

You should message customers who have opted in to hear from your business. Customers can reply STOP to opt out at any time and HELP to get assistance. Message and data rates may apply.

Businesses are responsible for having proper consent to message their contacts and for following applicable messaging rules. This page is a plain-language overview, not legal advice.

Yes. You can configure messaging controls such as quiet hours and follow-up timing so texts fit how your business wants to communicate.

Be ready to turn texts into conversations

Start with LeadCaptain today and be ready for SMS as the channel becomes available.

LeadCaptain · Your AI front office