Your business answers—
even when you can't.
LeadCaptain picks up the phone in a natural voice, greets callers with your business name, understands why they're calling, captures their details, and routes the conversation to the right place.
A phone line that greets, listens, and captures every caller
LeadCaptain handles incoming calls end to end — from a warm greeting to a clear next step — so callers get help instead of voicemail.
Answers naturally
Picks up in a natural voice and greets callers with your business name.
Understands the reason
Listens to why each person is calling and asks the right questions.
Captures details
Records names, contact info, and the details you need to follow up.
Routes & hands off
Sends urgent or complex calls to the right person with full context.
What happens on every incoming call
A simple, consistent flow that makes sure no caller is left waiting and no detail is missed.
Call comes in
LeadCaptain answers right away, so callers never hit a busy line or voicemail.
Greeting
Callers hear a warm, on-brand greeting with your business name.
Understand the reason
It listens, answers common questions, and asks what the caller needs.
Capture & route
It saves the caller's details and routes or hands off when needed.
- Consistent greeting on every call
- Structured intake tailored to your business
- Clear next step captured for follow-up
Sound like your business, not a robot
Configure how your receptionist greets callers, the tone it uses, and the business knowledge it draws on — so every call feels like your team.
- Set a custom greeting with your business name
- Choose a receptionist voice and tone that fit your brand
- Add business knowledge so it answers common questions
- Update hours, services, and details anytime
Turn every call into a captured lead
LeadCaptain runs structured intake on the call and saves who reached out, why, and what should happen next — ready for your team to act on.
- Caller name and contact details captured
- Reason for the call recorded in plain language
- Source and timing saved automatically
- A clear next step on every lead
Covered after hours, with a clean handoff when it counts
Callers reach out on nights, weekends, and holidays. LeadCaptain stays responsive and knows when to bring in a person.
After-hours answering
When your office is closed, LeadCaptain still answers, captures the caller's details, and sets up the right follow-up for the next business day.
- Answers when your team is unavailable
- Captures details for morning follow-up
- Urgent-handling rules you control
Human handoff
Some calls need a person. LeadCaptain follows your rules to route or transfer, passing along everything it learned so nothing is repeated.
- Handoff rules for the moments that matter
- Full call context passed to your team
- Your team can take over anytime
Every call kept, with the context to follow up
LeadCaptain keeps a record of who called, why, and what was captured — so your team can pick up right where the conversation left off.
Phone answering, explained
The most common questions about how LeadCaptain handles your calls.
It picks up incoming calls in a natural voice, greets callers with your business name, listens to why they're calling, and captures their details. You configure the greeting, voice, and business knowledge it uses.
Yes. You set your business hours, and LeadCaptain can keep answering after hours — capturing caller details and setting up follow-up for the next business day.
You set handoff rules. When a call meets them, LeadCaptain routes or transfers to the right person and passes along the context it captured, so nothing gets repeated.
It runs structured intake to capture the caller's name, contact information, and reason for calling, plus the source and timing — then saves a clear next step for follow-up.
Yes. You can set a custom greeting, choose a receptionist voice and tone, and add business knowledge so it answers common questions the way you would.
No. There's no hardware to install. You configure your business details and connect your phone so LeadCaptain can start answering.
Give your phone line an answer for every caller
Start free and let LeadCaptain greet callers, capture leads, and route conversations — even when you can't pick up.
LeadCaptain · Your AI front office