How can we help?
Search guides and articles for setting up and running your LeadCaptain front office — or browse a category to get started.
Find the right guide for what you need
Every part of your front office has a home. Pick a category to see step-by-step articles.
Getting Started
Set up your account and go live with your front office.
Business Setup
Add your business details, hours, and services.
AI Receptionist
Configure greetings, voice, and conversation flows.
Phone
Connect numbers and manage call answering.
SMS
Set up text conversations and follow-ups.
Channels
Connect messaging channels as they roll out.
Account
Manage team members, roles, and permissions.
Billing
Plans, invoices, and payment questions.
Troubleshooting
Fix common issues and get things working again.
The guides people reach for most
A quick start when you're not sure where to look.
How to set up your AI Receptionist for the first time
Connecting your phone number to LeadCaptain
Writing a greeting that sounds like your business
Setting business hours and after-hours handling
Adding team members and setting permissions
Creating handoff rules so a person can step in
Still need help?
Can't find what you're looking for? Our team is ready to help you get the most out of your front office.